Establishment of the review system and the expression of individuality by reviewers.
Establishing a system to ensure fairness and reliability as the behind-the-scenes support for certification bodies, along with education for diverse examiners to align in the same direction.
This is a close-up article focusing on the perspective of the head of the Technical Management Office, who supports JICQA's review services by managing internal regulatory documents, evaluating the capabilities of reviewers, and overseeing certification activities in specialized fields. It reveals the reality that certification bodies undergo rigorous accreditation audits annually based on standards, and presents how organizations can reflect not only compliance but also the concepts and individuality of each certification body in their operations. It explains the importance of standardizing the education of diverse and uniquely qualified reviewers from various industries and instilling a common set of values. The article discusses the difficulty of instilling a mindset in new reviewers, who may be constrained by their previous career experiences, about "how to provide value to customers through reviews," as well as the essence of the creative work involved in compiling objective judgment materials from third parties into clear reports. *You can view the full text via the <PDF download>.*
- 企業:日本検査キューエイ
- 価格:Other